Are there any hidden costs?
Acknowledgement: Car rental companies have a reputation for hitting customers with hidden charges and hidden terms especially on the small print. No one likes surprises when it comes to bills and charges. When consumers sign up for a service, they should have all the facts at their fingertips to know what the cost will be and for which reason the cost might increase or change the terms. Several car hire companies don't make their terms and conditions clear enough on the internet for customers by advertising a low price and claiming that it includes all car rental insurances. However, upon vehicle delivery extra money is demanded for hidden insurances that where never mentioned over and above the headline prices that customers expected to pay and additionally demand an enormous amount for authorisation on the customer’s credit card to cover the excess.
This is not the same with Elephant rent a car as we can guarantee that our customers will enjoy their car rental with peace of mind as we clearly explain our terms and conditions which apply to every customer and every rental. We clearly display all applicable charges that our customers will pay, mandatory and optional, as we do not believe in hidden charges and terms so our customers receive the very best car rental experience through our high-quality vehicles and high standard of service.
Our objective is to give economy car hire rates with personal attention to each and every customer and we are committed to provide your holiday car hire of preference with the service and care you deserve and try to fit it in your budget because we believe in giving more for less.
We would like to thank you for taking the time to read our terms and conditions. Please feel free to contact us for any questions or concerns which are not answered by the information provided above.
We welcome you to become one of our treasured customers and friends because an “Elephant Never Forgets”.