Delivery and Collection
Rental vehicle delivery: Our company provides vehicles without damage, however where unforeseen circumstances prevent this and a vehicle is rented out with existing damage, this damage will be recorded on the vehicle damage diagram given on the rental agreement before the rental period begins. If the driver/renter notices any damage not recorded on the vehicle damage diagram upon delivery of the vehicle he or she must report this to our staff immediately in order to confirm and record the damage before the rental period begins. Our company will not rent out vehicles with damage which in any way can be unsafe to drive or unfit for its purpose.
If we're delivering to the airport please provide us with your flight number and arrival time. We will greet you at the airport arrival hall holding a sign with your name and escort you to your car. At the end of the rental period, vehicles should be returned where it will be instructed by our staff and noted on the rental agreement. Consider that the car must be returned the same time that was noted on the rental agreement at the delivery. Any drop off more than the time noted on the rental agreement at the delivery will be charged as an extra day.
Rental vehicle return: The vehicle must be returned in the same condition as it was delivered on the starting date of the rental agreement. Most vehicle damage is determined by a visual check over the body, interior, tools and accessories of the vehicle. In the case that the rented vehicle is returned with damage not recorded on the vehicle damage diagram as completed upon delivery by the driver/renter and our staff on the starting day of the rental agreement, the driver/renter will be held responsible with an excess liability from €200 to €500.