In the case of an accident or damage or theft
In the case of an accident/damage or theft to the rented vehicle: Our insurance cover policy includes collision damage waiver with zero excess liability if the rented vehicle is involved in an accident with another vehicle and the standard procedure as written below is followed. In the case of any accident with another vehicle, even if it is the authorized driver of the rented vehicle fault, and the correct procedure as written below is followed, the renter is covered by our insurance scheme with zero excess liability.
In the event of any accident you must immediately contact the police, the insurance company and our company giving them brief information where the incident took place. Contact details are printed on the rental agreement.
Stay at the place of accident in order to obtain a written accident report. Vehicles involved must never be removed from place of accident until police or insurance accident report has been completed. If you do not report the accident to the police and our insurance company immediately and comply with the requirements under the country's law, the insurance will become invalid. It is also mandatory to report any damage or theft to rented vehicle immediately to our company and our staff will need to inspect the vehicle before is moved.