Effective Date: December 2021
This Privacy Notice sets out how Elephant rent a car ltd (“us”, “we”, “our”, “Company”) operates the http://www.elephantrentacar.com/ website (the “Service”) processes data, whether on individuals (including personal data in respect of individuals who are clients, agents, intermediaries or other third parties that the “Company” interacts with, or any individual who is connected to those parties) or otherwise. This Privacy Notice has been prepared in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”). This Privacy Notice informs you of our policies regarding the collection, use, and disclosure of personal data when you use our “Service” and the choices you have associated with that data.
While using our “Service” or upon vehicle delivery we may ask you to provide us with certain personal identifiable information ("Personal Data") that can be used to contact or identify you. Personal identifiable information may include, but is not limited to: A) Contact details (including title, name, postal addresses, email addresses, telephone numbers). B) Passport numbers and family information which appeared therein. C) Any sort of identification documents and family information appeared therein. D) Driving license. E) Financial information such as payment related information. F) Signature. G) Information on a person’s race, ethnic origin and other related information. H) Video, audio, photos. I) Any other information you may provide to the “Company” (including apart from personal information, technological and rental information).
The purposes for which we collect your information, including Personal Data are as follows: A) In the context of hiring a car to you as a customer. B) To comply with a legal obligation to which we may be subject. C) To keep you updated about various offers or updates on our “Service” and news about our “Company”. D) To receive feedback and follow up on any comments, enquiries and complaints you may have and to resolve any disputes and problems which may have arisen with respect to the use of our services. E) To obtain feedback from you that will help us to promote, improve and/or further the provision of our services. F) To enable us to perform our duties and obligations towards you. G) For marketing purposes. H) Any other purpose(s) which has been agreed by or notified to you.
You are not obliged to provide us with such information, but if you choose not to do so, we will not be able to provide our services (car rental) to you and/or keep in touch with you and keep you updated on various offers or updates on our “Service” and news about our “Company” and as such these may not be made available to you and/or you may miss out on special offers and certain services may not be available to you. The “Company” processes data in the context of hiring a car (s) to its clients.
While using our “Service” we may also collect information ("Usage Data") to identify how the “Service” is accessed and used. Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our “Service” that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Retention of Data
The “Company” retains personal data for a period of 6 years in accordance with its Data Retention Policy. After this period, your personal data will be destroyed, unless destruction is prohibited for legal, regulatory or technical reasons. Any personal data held by the “Company” for marketing reasons and “Service” update notifications will be kept by us until such time that you notify the “Company” on email@example.com that you no longer wish to receive notifications about various offers or updates on our “Service” and news about our “Company”.
Tracking & Cookies Data
Transfer of Data
Security of Data
The “Company” may disclose your Personal Data in the good faith belief that such action is necessary: A) To comply with a legal obligation. B) To protect and defend the rights or property of the “Company”. C) To prevent or investigate possible wrongdoing in connection with the “Service”. D) To protect the personal safety of users of the “Service” or the public. E) To protect against legal liability.
Service Providers/Marketing Campaigns
We may employ third party companies and individuals, in order to communicate with you about various offers or updates on our “Service” and news about our “Company” and to improve the quality of our services. We may also employ third party companies and individuals, to facilitate our “Service” ("Service Providers"), to provide the “Service” on our behalf, to perform “Service”-related services or to assist us in analysing how our “Service” is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. You can exercise your data protection rights in various ways. For example, you can option out of marketing by clicking the “unsubscribe” link attached in the promotional email sent to you about various offers or updates on our “Service” and news about our “Company”.
Our “Service” does not address anyone under the age of 18 ("Children").
We do not knowingly collect personal identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take all appropriate steps to remove these information’s from our servers.
By email: firstname.lastname@example.org
By phone: 00357 99699323